Thank you for considering our decentralized marketplace for your purchases! We want to ensure that you have a great shopping experience with us, including timely and reliable delivery of your purchases. To that end, we would like to share our shipping policy with you.

All shipping on our platform is carried out by sellers. They are free to use any of our logistic partners or any other delivery service that they are comfortable with. However, we require sellers to upload the tracking ID for each shipment, including the driver's name and phone number if possible. This will enable you to track your package and know its whereabouts at all times.

Sellers are responsible for ensuring that their products get to you within the agreed delivery period. If a seller is unable to meet the delivery date, they must inform you and request an extension. If you do not receive your product within the delivery date and the seller has not requested an extension, we will cancel the transaction and refund your money.

We understand that delays can happen due to unforeseen circumstances, such as weather or transportation disruptions. In such cases, we expect sellers to keep you informed and to work with you to resolve any issues. Please keep in mind that sellers are independent entities, and as such, we are not responsible for their actions or shipping practices.

Thank you for choosing our decentralized marketplace. If you have any questions or concerns about our shipping policy or any other aspect of our platform, please do not hesitate to contact us. We are committed to ensuring that you have a smooth and satisfying shopping experience with us!

Ready to take action? Download The App!

We designed and tested prototypes that helped identify pain points in the account creation process. Together, we shaped the new standard.